For purposes of filing complaints, time is of the essence. The longer you wait, the more difficult it may become to retrieve all information needed for us to take due care in handling your complaint.
You may file your complaint by telephone, by email, by regular post or in person with your contact or with the management board of Providence Capital.
If you wish to submit your complaint in writing, please direct it to: Providence Capital N.V., PO Box 286, 1400 AG Bussum, The Netherlands.
When filing a complaint, you need to provide a description of the complaint, as well as your name and address details, telephone number and email address. These data and any correspondence to be exchanged in respect of the complaint will be registered by Providence Capital.
We aim at sending you a confirmation of receipt within two workday of receipt of the complaint.